職位描述
職位描述：
Responsibilities:
? Assist walk-in & drop off customers with packaging and key entry.
協助處理所有客戶的包裹事宜，將包裹信息輸入內部系統
? Ensure collection of payment (cash/cheque) upon receipt of packages
收到貨物后，確保運費的回收
? Take pickup call orders routed by centre, respond to customer shipping enquires
從公司電話操作中心獲得取件訂單信息，答復并處理客戶對貨物運輸的問題
? Generate potential sales leads through import information
通過進口貨件信息，挖掘潛在的銷售機會
? Coordinate with operations and follow-up with service issues, coordinate with F&A and follow-up with billing issues, sales admin support to retail service rep
與操作中心和財務部進行協調，跟進服務和結算問題，支持快件服務專員的業務發展
? Key entry of all export shipments, audit export data and make necessary corrections
審核出口貨物的信息，將貨物信息輸入內部系統
? Upload shipment data, print reports of all export shipments
打印所有出口貨物的報告，將信息上傳至公司系統
Requirements:
1、大專以上學歷
2、一年以上相關客戶服務工作經驗
3、良好的客戶溝通技能
4、熟練的計算機操作技能
5、英語具備聽說讀寫基本技能
企業簡介
Let Your Career Take Off With the World39;s Largest Package Delivery Company and the Global Leader in Supply Chain Services
UPS最初作為一家信使公司于1907年在美國成立，現已發展成為一家擁有全球最受尊敬品牌之一、年營業額達數百億美元的公司。我們是世界上最大的快遞承運商與包裹遞送公司，也是提供專業運輸、物流、資本與電子商務服務的全球領導者。每天，我們在世界上 200 多個國家和地域有效管理著物流、資金流與信息流。
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation with one of the most recognized and admired brands in the world. As the largest express carrier and package delivery company in the world, we are also a leading provider of specialized transportation, logistics, capital, and e-commerce services. Every day we manage the flow of goods, funds and information in more than 200 countries and territories worldwide.
當今世界上，沒有一家公司的包裹遞送量比得上UPS。我們每天遞送超過一千五百萬份包裹和文件。此外，我們是世界九大航空公司之一，每年進行超過五十萬件貨物的遠洋運輸，并處理超過五百萬次的美國海關登記手續。
No company in the world delivers more packages than UPS, moving more than 14 million packages and documents daily. In addition, UPS also operates one of the 9 largest airlines in the world, manages more than 500,000 ocean shipments annually and processes more than five million U.S. customs entry annually.
1988年，UPS開始在中國市場的業務。從那以后，我們在中國投入巨資來擴展遞送網絡，并提供更多的包裹遞送和供應鏈服務，以幫助中國企業找到更佳的方式來參與全球商業往來。
UPS commenced business in China in 1988, through a service agreement with Sinotrans. Since then, it has invested heavily in expanding its distribution network in China and providing more package delivery and supply chain services to reach its commitment to find innovative ways that will enable businesses in China to capitalize on global commerce.
UPS的重要優勢之一是我們的員工能夠朝著一個共同的目標而努力。盡管我們重視和不斷改進業務中所使用的工作方法、設備和程序，我們也一直認為忠誠、能干的員工是我們最寶貴的財產。我們相信每一位UPS員工以及他們所從事的工作都能為公司作出重要貢獻。基于這個認識，我們努力創造并維護一個良好的環境，使員工獲得工作滿足感。
The strength of UPS is its people, working together with a common purpose. Although methods, equipment, and procedures are important, and we constantly strive to improve them, our most valuable assets are loyal and capable people. We believe that all our people, and the jobs they perform, can make important contributions to our company. We maintain an environment that enables them to obtain personal satisfaction from their work.
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